Retail Loan Processor

Posted: 03/02/2026
Banking

POSITION SUMMARY

This position serves primarily internal customers; however, responsibilities also include serving external customers whenever the opportunity presents itself.

This position does not involve direct day to day supervision of employees.

Confidentiality of customer information cannot be overstated. It is expected that all customer information be kept in the strictest confidence. We must do whatever it takes to ensure that our relationships with the public are not jeopardized.
The purpose of this position is to support the loan officers in the processing and closing of both in-house and secondary market loan portfolio products, as well as home equity and consumer loans.

SKILLS & ABILITIES

  • Ability to prioritize and manage workflow in a fast-paced work environment
  • Ability to perform satisfactorily under pressure and consistently meet deadlines
  • Ability to deal effectively and tactfully with internal and external customers
  • Acquired experience with Windows-based applications and Microsoft Office products
  • High degree of detail-orientation
DUTIES & RESPONSIBILTIES
  • Process real estate files for FNBB in-house loans as well as secondary market loans from initial file submission to loan closing
  • Be an active liaison between the lender and the customer, as well as the title companies, appraisers, etc.
  • Verify obtained information making sure it complies with in-house real estate guidelines
  • Prepare loan packages for in-house and secondary market underwriting review
  • Prepare closing documentation for lender
  • Gain a proficient knowledge of real estate loan guidelines and documentation
  • Complete additional tasks/projects independently in support of the retail loan department
  • Service in-house and secondary market loans (Ex. Amendments for in-house loans at balloon maturity/loan modifications)
  • Ensure backups for the position are properly and thoroughly trained
  • Attend required staff meetings
  • Follow security procedures
  • Support a diverse and inclusive culture
  • Abide by all policies, procedures, and expectations set forth in the Employee Manual or requested by management
 
HOURS
  • 8:00am – 5:00pm, Monday through Friday
  • This position is not eligible for hybrid work
  • It is expected that work be completed, therefore additional hours may be required in order to accomplish certain tasks
  • Timecards are required and any time over 40 hours will be paid at the rate of time-and-one-half
 
COMPENSATION RANGE
  • The compensation range for this position is: $20.00 – $25.00 per hour.  This range reflects the base wage for this position.  Please note that the specific compensation for this role will be determined based on your experience, qualifications, and internal equity considerations. 
 
JOB REQUIREMENTS
  • Education: High school diploma or equivalent required
  • Experience: A minimum of one-year experience in banking is strongly recommended but not required; knowledge of real estate industry is preferred; experience in a fast-paced, deadline orientated office environment may be helpful
  
PHYSICAL DEMANDS/WORK ENVIROMENT
  • Manual dexterity for repetitive use of computers, calculators and telephones
  • Sit for extended periods of time
  • Lift and carry up to 15 pounds on occasion
  • Primary work environment for this position is that of a typical office setting
 
BENEFITS
  • Health and Dental Insurance (partially employer paid)
    • HSA (employer contributions)
  • Vision Insurance
  • Medical & Dependent Care FSA
  • Employer paid Life & Long-Term Disability Insurance
  • Optional Life Insurance
  • AFLAC
  • Employee Stock Ownership (“ESOP”)
  • Profit Sharing
  • Paid Parental Leave
  • Paid Time-Off (“PTO”)
  • Paid Holidays
  • Employee Assistance Program (“EAP”)
  • Clothing Reimbursements
  • Additional in-house products
COMMITTEE DESIGNATIONS
None at this time
 
First National Bank Bemidji is an Equal Employment Opportunity (“EEO”) and Affirmative Action (“AA”) employer of women, minorities, individuals with disabilities and veterans.
First National Bank of Bemidji has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee’s ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and First National Bank of Bemidji reserves the right to change this job description and/or assign tasks for the employee to perform, as First National Bank of Bemidji may deem appropriate.
 

Retail Loan Processor
First National Bank Bemidji
Chelsea Bennett

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